Refund policy
Last updated: 12 November 2026
7-day refund, no fuss. If Sanmaan doesn't work for you, email us within 7 days of paying and we'll refund you in full.
How to ask for a refund
- Email tusharmali1972@gmail.com within 7 days of your payment.
- Include the payment ID from your Razorpay or Dodo Payments receipt (or the email address you paid with).
- Telling us what didn't work is optional, but it helps us fix it for others.
What happens next
- We aim to reply within 2 working days and then start the refund to your original payment method.
- Razorpay refunds usually reach your bank or card in 5–7 working days. Dodo Payments refunds follow their timelines for your card or method.
- Once refunded, the licence key from that payment may no longer be used; please remove it from your browser (“Remove” next to the plan badge in the app).
After 7 days
Because the Event Pass and Lifetime plans are one-time purchases that unlock instantly, we don't normally refund after 7 days. If something is genuinely broken and we can't fix it, write to us anyway — we'll be fair.
No subscriptions
Sanmaan never charges you automatically. There is nothing to cancel.
Who we are
Sanmaan is operated by Tushar Mali, an individual based in India. Postal address: [Address to be added]. Email: tusharmali1972@gmail.com.